Frequently Asked Questions

  • What is the difference between Tiger Balm Whtie Ointment and Ultra Strength Ointment?

    Tiger Balm White is milder and great for headaches and nasal congestion. Tiger Balm Ultra Strength is our strongest formulation and works well on muscle and joint aches.

  • Where does Tiger Balm’s unique smell come from?

    Tiger Balm’s signature aroma comes from the herbal blend of our active ingredients, such as Camphor, Menthol, and Cassia Oil.

  • What is the difference between Tiger Balm Ultra Strength Ointment and Tiger Balm Red Ointment?

    Tiger Balm Ultra Strength Ointment is our most powerful muscle rub ointment and works well on muscle and joint pains. It does not stain and offers both warming and cooling sensations. Our Red Ointment contains extra cinnamon, which gives it a soothing aroma and is great for arthritis pains. It can stain cloth items.

  • Does the Ultra Strength Ointment come in a larger size?

    Yes, you can get Tiger Balm Ultra Strength formula in a 1.7 oz. tin, which is almost three times bigger than our 0.63 oz. jars. 

  • Why does Tiger Balm Red Ointment change colour?

    The product gradually darkens over time due to the natural aging process. The change in the ointment’s colour does not affect the product’s quality, efficacy, or safety.

  • How are Tiger Balm Pain Relieving Patches different from other patches?

    Tiger Balm Pain Relieving Patches are made with a unique blend of herbal ingredients and non-toxic gel components that retain water, making them comfortable to wear. Our patches are also easy to use, non-greasy, and won’t stain clothing.

  • Do Tiger Balm Pain Relieving Patches contain latex?

    Tiger Balm Pain Relieving Patches are completely latex-free.

  • Where can I apply Tiger Balm Pain Relieving Patches?

    You can apply Tiger Balm Pain Relieving Patches on any part of the body where you experience muscle aches, strains, sprains, or backaches. However, we do not recommend using our patches for joints, as the patch’s adhesion may loosen at bendable areas, like elbows, knees, or other joints.

  • How long can I leave a Tiger Balm Pain Relieving Patch on my body?

    You can leave a Tiger Balm Pain Relieving Patch on your body for up to 8 hours.

  • Can I wear Tiger Balm Pain Relieving Patches while sleeping?

    Yes, you can wear Tiger Balm Pain Relieving Patches while sleeping for up to 8 hours.

  • WHAT IS TIGER BALM AND WHAT ARE ITS USES?

    Tiger Balm is a leading analgesic remedy that works where it hurts. The over-the-counter topical pain relief products are made from a unique and proven blend of ingredients that temporarily relieve minor muscle pains, aches, and strains. It is a proven, effective, pill-free way to ease discomfort from ailments such as arthritis.

  • WHAT DOES TIGER BALM DO?

    Containing a range of active and inactive ingredients, Tiger Balm numbs the skin while generating a warming sensation and increasing the blood flow to the application areas. Besides offering targeted pain relief, Tiger Balm products also help to reduce inflammation and relieve tension.

  • WHAT ARE THE INGREDIENTS IN TIGER BALM THAT HELP WITH MUSCLE PAIN?

    Tiger Balm is formulated with a blend of herbal ingredients. From camphor and menthol to mint oil and eucalyptus oil, each ingredient has its unique benefits and fast-acting pain relief properties. Combined to create a customised range of formulations that address specific symptoms, pains, and discomfort, all Tiger Balm solutions ensure that you get the much-deserved help and temporary relief for your muscle pains.

  • WHERE CAN I BUY TIGER BALM?

    Tiger Balm products are available at most pharmacies across Canada.

  • WHAT’S THE DIFFERENCE BETWEEN THE USE OF TIGER BALM AND OTHER TOPICAL PAIN RELIEVERS?

    Unlike most other topical pain relief products, Tiger Balm is formulated using a blend of herbal ingredients.

    Tiger Balm has more than 100 years of proven success and is trusted by millions of people in many countries around the world.

  • CAN TIGER BALM BE USED ALONG WITH ORAL PAIN RELIEVERS?

    Please consult with a medical professional before using Tiger Balm products with oral pain relievers.

  • WHEN SHOULD TIGER BALM PRODUCTS NOT BE USED?

    Tiger Balm products should always be tested on a small area before use. They should never be used with heating pads or before and after major surgeries.

    Expired Tiger Balm balms, ointments, and patches should not be used. 

    Individuals allergic to specific ingredients should also look at the list of ingredients and consult with a doctor before use.

    Ointments: Our products are for adults and children 3 years of age and older.*

    Patches: Our products are for adults and children 12 years of age and older.*

    Lotion: Our products are for adults and children 2 years of age and older.*

    • For ages below the above mentioned guide, seek healthcare advice before use.
  • CAN TIGER BALM HELP WITH MY TENSION HEADACHES?

    Yes. Click here to learn more about Tiger Balm for the relief of tension headaches.

  • IS TIGER BALM SAFE TO USE WHEN PREGNANT?

    If you are pregnant, think you may be pregnant, or are breastfeeding, it is crucial to consult medical professionals before using Tiger Balm products.

  • CAN TIGER BALM BE APPLIED TO WET OR SUNBURNT SKIN?

    No. Tiger Balm products should never be used on the face, rashes, wounds, or damaged skin. Avoid using Tiger Balm products when sweating, immediately before and after bathing or showering. Wait 30 minutes after bathing or showering to apply Tiger Balm for optimal effectiveness.

  • WHAT IS THE MOST EFFECTIVE PAIN RELIEF PATCH?

    The Tiger Balm Patch is formulated with a blend of herbal ingredients and is mess-free and non-greasy. Designed to work when you are experiencing aches, strains, and sprains, these patches can be worn for up to 8 hours at a time for quick, safe, and effective pain relief.

  • WHAT IS THE DIFFERENCE BETWEEN ULTRA AND RED TIGER BALM?

    Tiger Balm Ultra Ointment is non-staining and uses our strongest formulation. It provides a warming and cooling effect.

    Tiger Balm Red Ointment uses our traditional formula and cassia which provides more warmth. The extra cinnamon in the formulation can stain clothes. It is commonly used for joint pain and arthritis.

  • HOW MUCH TIGER BALM SHOULD I USE?

    Tiger Balm Ointment can be applied to the affected area 2 to 3 times daily. 

    Tiger Balm Pain Relieving Patches, can be applied to the affected area once or twice daily. The patch should be applied to the affected area for 6 to 8 hours.

    Tiger Balm Muscle & Tension Lotion can be applied to affected area up to 3 to 4 times daily. Rub into skin until solution vanishes.

    If the sensation brought about by the camphor and menthol causes significant discomfort, wash the skin with soap and water, and seek the advice of a medical professional if the pain continues for seven days.

  • WHAT CAUSES THE COLOR OF TIGER BALM RED OINTMENT TO CHANGE?

    Tiger Balm Red Ointment has a reddish-yellow color at the point of production, which gradually turns to the reddish-brown color a few months later. The color of the product further darkens over time due to the natural aging process.

    The change in the ointment’s color has no impact to the quality, efficacy, or safety with regards to product use. You can continue using the ointment even after the color has changed, while paying attention to the expiration and storage information on the packaging.

  • HOW ARE TIGER BALM PAIN RELIEVING PATCHES DIFFERENT FROM OTHER PATCHES?

    Tiger Balm Pain Relief Patches are formulated with a blend of herbal ingredients for effective pain relief, and use non-toxic gel components which are capable of retaining water, thereby enhancing the comfortability of wearing a Tiger Balm Pain Relieving Patch. Our patches are also mess-free, non-greasy and won’t stain clothing despite how effective they are for relieving pain.

Where to Buy